General Information

 

Play activities are designed and tested to withstand the rigorous use of children 1 to 8 years of age.

In most situations, play areas will be installed in a public area and therefore exposed to acts of misuse or vandalism. Play activities can be damaged as a result of misuse or vandalism. Broken and/or damaged play modules may expose children to dangerous situations such as sharp points or protrusions, or small parts that could present a choking hazard. Therefore, it is important that your play area is inspected regularly. A regular and routine visual inspection should be included with your cleaning routine. IMMEDIATELY REMOVE OR REPAIR DAMAGED OR BROKEN PLAY MODULES.

Please call your Keebee distributor for immediate advice and service. In the USA and Canada, call 1800.563.7740. In all other areas, please contact your local distributor.

Touch-up paint kits are available for a nominal charge. Please contact your dealer for more information.

Our warranty covers defects in workmanship and materials and is limited to the replacement of any item or component, should breakage occur in the time frame outlined.

  • Play activities (Play modules, Round-abouts and Game boards), 2 years from date of purchase.
  • Play system and panel components, 2 years from date of purchase.
  • Hardware and panel bracketing components, for the life of the product. We will replace any bracket, nut or bolt that goes missing for the life of the product.
  • Touch-screen play computers, 2 year from date of purchase.

Our warranty does not include damage such as scratching, gouging or chips to the painted or printed surfaces caused or inflicted by sharp objects, improper handling or installation. This warranty does not include damage caused by abuse, misuse, or by acts of vandalism.

Evidence of original purchase is required and may be requested for warranty service.

Cleaning

Cleaning means washing and disinfecting. Play products need to be washed and disinfected regularly and as required by frequency of use. Include the routine cleaning of your play area in the routine cleaning of your general facility.

Washing

Play products should be washed on a regular basis to remove grim, dirt, dust, grease or messy fingerprints with any non-abrasive ‘all-purpose detergent cleaner’ such as vinegar and water, Windex, Mr. Clean, etc. Solvents spirits or paint thinners may be used to clean greasy areas, pen or crayon marks, or other problem areas, providing that you rinse with warm, clean water to remove residue solvent afterwards.

Disinfecting

Play products must also be disinfected to destroy micro-organisms that live on an object. The most common types of disinfectants are alcohol based and can be included in general all purpose cleaners. Be sure to read the label to ensure that the proper disinfectant properties are included in the cleaner you are using.

Do not use bleach to wash or disinfect. Do not use abrasive cleaners. Do not use boiling water or steam.

Keebee is a global leader in designing and fabricating high-quality, durable play equipment for commercial and institutional environments. Produced in Canada from safe and superior building materials obtained only from the United States and Canada, Keebee Play has earned a reputation for being the premier producer of indoor-modular play equipment and is why Keebee products are preferred by corporations who include play as part of their ‘family-friendly’ brand experience. Hotel brands, retail chain stores, QSRs, hospitals, shopping malls have all come to rely upon the quality, dependability and durability that Keebee Play products deliver.

Safety is the foundation of Keebee Play product designs.
You can be assured that every product that we produce is built to exacting safety standards, is durable, has no loose pieces, is low maintenance, is easy to keep clean and sanitized and best of all … delivers peace of mind.

Keebee products are safety tested to comply with the relevant regulations for the jurisdiction in which they will be used. Generally, jurisdictions (countries) will provide product safety guidelines that provide requirements for public-use play equipment intended for use by children aged 18 months to 12 years with anthropometric limits based on the 95th percentile. Amongst other concerns, these regulations will provide standards for head and neck entrapments, finger entrapments, tip over and balance issues, torque and tension issues, small parts, sharp points, edges and protrusions, as well as toxicity (heavy metals) and flammability concerns.

    • In the United States, Keebee products are tested and are compliant to the CPSIA act of 2008, and conform to 16CFR and to ASTM F963.
    • In Canada Keebee products are tested and conform to CRC.c931
    • In Europe, Keebee products are tested and conform to En71, Parts 1, 2 and 3
    • In Australia, Keebee products are tested and conform to ISO 8124

Specialized Technology Resources, Inc. (STR) is the official testing organization for Keebee products worldwide. STR is a global network of wholly owned and independent contract laboratories and inspection offices, offering a multitude of testing and compliance services to diverse markets. STR is worldwide, with staffing covering 6 continents and 39 countries. STR enjoys a multitude of international certifications and registrations as a global leader in quality assurance, product testing and materials design. STR has a highly skilled technical staff, state-of-the-art equipment and understanding of global standards to effectively monitor products through all stages of production. In our opinion, this network uniquely qualifies STR to design and execute quality product compliance and testing programs for Keebee products in all markets where Keebee products are used, including the U.S., Canada, Mexico, Australia and Europe.

Product testing is required and performed on an ongoing - as need be basis, as guidelines become revised and updated due to advances in the technology used in testing, as suppliers of building materials implement or introduce new materials, and as safety issues or concerns are made known to the industry at large and are addressed. Therefore, our safety documentation is ever evolving. Copies of standards and test results are kept on file and may be viewed at our head office or distribution offices upon request.

To obtain current price information and lead time, contact your closest dealer or representative, give us a call at 1-800-563-7740, or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. . A real human will send you a quote, including shipping, process your order, and answer any questions you may have.

All of Keebee’s products are manufactured in Midland, Ontario and shipped from either Midland, or from our distribution office in Buffalo, NY. Shipping rates are quoted with each order and are based on what you are ordering (weight and size) and where it will be shipped.

We endeavor to keep your shipping costs as low as possible and will run quotes with multiple carriers to ensure you are getting the best rate.

Feel free to contact us at any time by phone or e-mail for a shipping quote to include in your budget.

At this time we are only equipped to ship to locations on the planet earth. Lunar orders coming soon!

Because our products are of such high-quality, installation and assembly is a breeze. If you can turn a screwdriver, you can install Keebee products. Everything we make comes with easy to follow assembly instructions (with words and pictures), and all the necessary hardware.